Refund Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 14 days of purchase. You can return your product for store credit, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
Below are some examples of common exceptions:
- Discounted items are final and cannot be returned or exchanged
- Returned items must be unopened and be returned in original product packaging
- Returned items must have no visible signs of wear or use
To initiate a return, please complete the following steps:
- Login to our online return portal using your email address and order ID.
- Choose the products you wish to return from your order.
- Print the prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.
Additional Information:
How long it takes to receive your refund, replacement product, or store credit
Any shipping fees the customer will need to pay
Any return restocking fees the customer will need to pay
How you handle lost or damaged returns
Contact information for your business if the customer has more questions